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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ashley tapia

January 12, 2026

5  out of  5
rating by ashley tapia
"I recently had the pleasure of working with Amado. He made the insurance process so easy, that I switched to StateFarm today. He is friendly, and knowledgeable."
We responded:
"Thank you for your wonderful feedback! We’re thrilled to hear that Amado made your insurance experience easy and positive. At our State Farm agency, we pride ourselves on delivering friendly and knowledgeable service to help with all your insurance needs. Welcome to the State Farm family—we look forward to supporting you with your insurance! 😊- Eric"
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Robyn Todd

January 8, 2026

5  out of  5
rating by Robyn Todd
"I've been with State Farm for over 25 years and I've been very happy with the quality of their customer service. Due to unforseen circumstances, our policy was recently canceled, and reinstating our coverage was easy. Guadalupe was knowledgeable and thorough when she set up the new policy for us, and was even able to lower our monthly premium through discounts that we didn't have in place before. Thank you!"
We responded:
"Thank you so much for your kind words and for being a loyal State Farm customer for over 25 years! We're delighted to hear that Guadalupe was able to assist you smoothly with reinstating your insurance policy and help lower your monthly insurance premium through additional discounts. Providing knowledgeable and thorough service is our top priority, and your feedback truly means a lot to us. Please don't hesitate to reach out if you need anything else—we’re here to help! - Eric 😊"
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Maria Medel

January 6, 2026

5  out of  5
rating by Maria Medel
"Always reviews options clearly and gets back to you in a timely fashion.."
We responded:
"Thank you for your 5-star review! It’s great to hear that our team clearly explains your insurance options and responds promptly. We’re committed to providing transparent and timely service to help you make the best decisions. Please reach out anytime—we’re always here to support you! - Eric 😊"
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Yeison Santamaria

December 10, 2025

5  out of  5
rating by Yeison Santamaria
"Amado was very polite and extremely helpful. He’s very knowledgeable of his job and gave me great advice about the policy. If you ever need a new insurance policy, Amado is your guy!"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Amado was polite, knowledgeable, and able to provide you with great advice about your insurance policy. If you ever need a new insurance policy or have any questions, Amado and our team are here to help! - Eric 😊"
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Miguel DeJesus

December 9, 2025

5  out of  5
rating by Miguel DeJesus
"Excelente atención ; algo muy importante es que te hacen sentir parte de ellos.. te felicito Eric están haciendo muy buen trabajo aquí en wilkes barre .."
We responded:
"¡Muchas gracias por tus amables palabras! Nos alegra mucho saber que Eric y el equipo te hacen sentir parte de nuestra familia y que has recibido una excelente atención en Wilkes Barre. Estamos comprometidos a brindarte el mejor servicio de seguros y apoyo en todo momento. Si tienes alguna pregunta sobre tu seguro, no dudes en contactarnos. - Eric 😊"
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FarFigNugans

December 1, 2025

5  out of  5
rating by FarFigNugans
"They made time for me on a Sunday night and got me reasonably priced insurance in one phone call. Would definitely recommend. Nice to hear a patient person over the phone, rather than everything just thru texts and emails and robot phone operators (Geico...). Thank you so much for helping me out 🙏"
We responded:
"Thank you so much for your kind words and for trusting us with your insurance needs. We're glad we could provide you with personalized service and affordable insurance options, even on a Sunday night. Your recommendation means a lot to us! If you ever need anything else, we're here to help. - Eric 😊"
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Brenda Zingone

November 19, 2025

5  out of  5
rating by Brenda Zingone
"Very good"
We responded:
"Thank you so much for your 5-star review! At our State Farm agency, we are committed to providing the best insurance solutions and personalized support. We appreciate your trust and look forward to assisting you with all your insurance needs! 😊- Eric"
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Giovanni Forte

November 12, 2025

5  out of  5
rating by Giovanni Forte
"Great customer service! All of my questions and concerns are answered regularly. Highly recommend Eric for all of your insurance needs!"
We responded:
"Thank you for the fantastic 5-star review! We're thrilled to hear that Eric provided you with great customer service and helped with all your insurance questions and concerns. We appreciate your recommendation and look forward to continuing to meet your insurance needs! - Eric 😊"
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Susan Capri

November 7, 2025

5  out of  5
rating by Susan Capri
"Awesome Agency. Great customer service. Its so nice to be able to speak with a live person. Eric Rivera surpassed every expectation. He is very knowledgeable and extremely thorough. I highly recommend State Farm."
We responded:
"Thank you so much for your kind words and 5-star review! At our State Farm agency, we strive to provide exceptional customer service and personalized attention to every insurance need. I'm glad to hear that I was able to exceed your expectations and make your experience seamless. We look forward to continuing to support you with all your insurance needs! Many thanks. - Eric :)"
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Mary J

November 4, 2025

5  out of  5
rating by Mary J
"All of my insurance needs are met through this office. I’m very pleased with my coverage. The customer service is exceptional, the rates are competitive. All interactions have been positive."
We responded:
"Thank you so much for your 5-star review! We’re delighted that your insurance needs are fully met and that you’re happy with your coverage. Providing excellent customer service and reliable insurance solutions is very important to us. If you ever have questions or need assistance, we’re here to help! 😊 - Eric :)"
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Brindicy Llano

November 4, 2025

5  out of  5
rating by Brindicy Llano
"Estoy mul satisfecho con el servicio que me dieron gracias a amados por su servicio gracias"
We responded:
"¡Muchas gracias por su review de 5 estrellas! Nos alegra saber que está satisfecho con el servicio que le brindamos. En nuestra oficina nos esforzamos por ofrecer la mejor atención en todo lo relacionado con su seguro. Si alguna vez necesita ayuda, no dudes en contactarnos. ¡Gracias por confiar en nosotros! - Eric :)"
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Lisa Kozden

October 30, 2025

5  out of  5
rating by Lisa Kozden
"Excellent customer service by everyone at this office!! They went out of their way to help me. I recommend this organization 💯!"
We responded:
"Thank you for your 5-star review! 🌟 We’re glad to hear that everyone at our office provided excellent customer service and went out of their way to help you. We appreciate your recommendation and are always here to assist with your insurance needs. If you have any questions about insurance, don’t hesitate to reach out! 😊 - Eric :)"
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Denise Martinez

October 29, 2025

5  out of  5
rating by Denise Martinez
"Highly recommend there amazing staff kind will help with the issues that your having 👍👍👍"
We responded:
"Thank you for the 5-star review! We're so glad our Team could assist you with your insurance needs. We’re dedicated to providing excellent service and support. If you ever need anything, just reach out—we’ve got your insurance needs covered! 😊 - Eric :)"
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giancarlo goycochea

October 27, 2025

5  out of  5
rating by giancarlo goycochea
"Excelente atención de amado me explico todo detallado gracias y quede satisfecho por atencion"
We responded:
"¡Muchas gracias por tus amables palabras! Me da mucho gusto saber que la atención y la explicación sobre tu seguro fueron claras y que quedaste satisfecho. En State Farm, nos comprometemos a ofrecer el mejor servicio de seguros para proteger lo que más te importa. Siempre estamos aquí para ayudarte con cualquier duda o necesidad relacionada con tu seguros. - Eric :)"
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Rosaury Estefany Brito Marte

October 24, 2025

5  out of  5
rating by Rosaury Estefany Brito Marte
"Muy complacida por las atenciones de Guadalupe y Amado entendí todo lo que me explicaron sobre mi seguro y contestaron mis dudas"
We responded:
"Muchas gracias por su review. Nos alegra mucho saber que Guadalupe y Amado te brindaron una atención excelente y que todo lo relacionado con tu seguro quedó claro. En State Farm, estamos aquí para ayudarte con cualquier duda o necesidad que tengas sobre su seguros. - Eric :)"
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Rosina Spinosi

October 22, 2025

5  out of  5
rating by Rosina Spinosi
"Eric was very helpful, taking his time and explaining everything about my insurance policies. Thank you very much"
We responded:
"Thank you for your feedback! We’re grateful for the opportunity to assist you with your insurance needs. If you have any questions or require further assistance with your insurance, please don’t hesitate to contact us! - Eric :)"
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gail boback

October 22, 2025

5  out of  5
rating by gail boback
"Had the pleasure of meeting Eric and he explained all my policies in perfect detail."
We responded:
"We appreciate your review! We’re delighted to know you had a great experience with our State Farm office. If you ever need assistance with your insurance or have any insurance-related questions in the future, please don’t hesitate to reach out. We’re here to help! - Eric :)"
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Roberto Nava

October 10, 2025

5  out of  5
rating by Roberto Nava
"Excelente servicio los chicos de state farm Guadalupe súper atenta al igual que el chico Amado"
We responded:
"¡Muchas gracias por tu review de 5 estrellas! Nos alegra saber que tuviste una excelente experiencia con tu seguro. ¡Estamos aquí para ayudarte siempre que nos necesites! - Eric :)"
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Maria Olivo

October 9, 2025

5  out of  5
rating by Maria Olivo
"Estoy muy feliz de poner mi seguro de auto con State Farm, son muy amables y me trataron muy bien , resolvieron todas mis preguntas y también el seguro cubre todo lo que necesito por si tengo accidentes."
We responded:
"Mil gracias por tus palabras. En State Farm nos llena de alegría saber que te sientes bien atendido y que tu seguro cubre todo lo que necesitas. Aquí estamos siempre pa’ ayudarte con cualquier pregunta sobre tu seguro. Gracias por confiar en nosotros y ser parte de la familia. - Eric :)"
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Doug White

September 26, 2025

5  out of  5
rating by Doug White
"Just a very friendly and helpful place. Eric and his team have top notch customer service. Everything on the policies are explained in detail and in ways that you can understand. Would highly recommend."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Eric and the team provided friendly and helpful service while clearly explaining your insurance policies. Our goal is always to make insurance easy to understand and to ensure you feel confident in your coverage. We truly appreciate your recommendation. - Eric :)"
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Noelle Vaughn

September 26, 2025

5  out of  5
rating by Noelle Vaughn
"They are always so helpful with all of the documents I need. They even look for ways to save me money. No other insurance has done that for me."
We responded:
"Thank you for your wonderful feedback! We're glad our team has been helpful with your insurance documents and proactive in finding ways to save you money. Providing excellent service and value with all your insurance needs is our top priority, and we're honored to be your trusted insurance choice. - Eric :)"
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Vielka Rodriguez

September 22, 2025

5  out of  5
rating by Vielka Rodriguez
"PARA MI FUE UN GUSTO ,QUE ME ATENDIERA AMADO MUY BUENA ATENCIÓN Y QUEDE MUY SASTIFECHA CON SU ATENCIÓN .GRACIAS AMADO POR TU ATENCIÓN Y AYUDA"
We responded:
"Gracias por compartir tu experiencia. Me da mucho gusto saber que quedaste satisfecho con la atención que te brindé. En State Farm estamos comprometidos a ofrecer soluciones de insurance que se adapten a tus necesidades. No dudes en contactarme para cualquier consulta o apoyo relacionado con tus seguros. Estoy para ayudarte."
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Jose Osvaldo Ortega Mejia

September 18, 2025

5  out of  5
rating by Jose Osvaldo Ortega Mejia
"Excelente atencion ,un sevicio muy professional , el que recivi de amado Flores"
We responded:
"¡Muchas gracias por su review! Me alegra que recibieras un servicio profesional. En State Farm, ofrecemos seguros confiables para protegerte a ti y a tu trabajo. Estamos aquí para ayudarte con cualquier necesidad de seguro. - Eric :)"
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Paul Brunet

September 10, 2025

5  out of  5
rating by Paul Brunet
"All agents are pleasant and extremely versed in meeting the client's needs"
We responded:
"Thank you for your kind words and the 5-star review! We're thrilled to hear that you found our agents pleasant and knowledgeable in meeting your insurance needs. Providing excellent service and personalized coverage is our top priority, and your feedback means a lot to us. - Eric :)"
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Albani Santana

September 8, 2025

5  out of  5
rating by Albani Santana
"“Super recomendado 🙌 me ayudaron a conseguir el mejor seguro para mi auto, explicó todo súper claro y siempre estuvo disponible. Muy encantada con su servicios 🥰"
We responded:
"¡Mil gracias por tu recomendación! Me alegra muchísimo saber que pudimos ayudarte a conseguir el mejor seguro para tu carro y que toda la información sobre tu seguro quedó clarita. Aquí siempre estamos ready para lo que necesites y para ofrecerte el mejor servicio en todo lo relacionado con tu seguro. ¡Gracias por confiar en nosotros y por tu apoyo! - Eric :)"