State Farm® Insurance Agent Eric Rivera
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Denny Pena
December 18, 2025
5
out of
5
rating by Denny Pena
"excellent service"
Jessica
December 17, 2025
5
out of
5
rating by Jessica
"Have had State Farm for almost 1yr now & it’s been the best insurance company thus far. Eric is great & very knowledgeable. I always enjoy speaking with Eric or Shane directly because they answer all my questions, & explain my coverages throughly ensuring I am always satisfied! The customer service is great! 💯 Everyone on Eric’s team is always so nice & helpful."
We responded:
"Thank you so much for your kind words and for trusting us with your insurance needs! We're thrilled to hear that Eric, Shane, and the entire team have been able to provide you with knowledgeable and friendly insurance service. 👍 Your satisfaction is our top priority, and we look forward to continuing to support you in the years to come! If you ever have any questions about your insurance, please don't hesitate to reach out. - Eric 😊"
Yeison Santamaria
December 10, 2025
5
out of
5
rating by Yeison Santamaria
"Amado was very polite and extremely helpful. He’s very knowledgeable of his job and gave me great advice about the policy. If you ever need a new insurance policy, Amado is your guy!"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Amado was polite, knowledgeable, and able to provide you with great advice about your insurance policy. If you ever need a new insurance policy or have any questions, Amado and our team are here to help! - Eric 😊"
Miguel DeJesus
December 9, 2025
5
out of
5
rating by Miguel DeJesus
"Excelente atención ; algo muy importante es que te hacen sentir parte de ellos.. te felicito Eric están haciendo muy buen trabajo aquí en wilkes barre .."
We responded:
"¡Muchas gracias por tus amables palabras! Nos alegra mucho saber que Eric y el equipo te hacen sentir parte de nuestra familia y que has recibido una excelente atención en Wilkes Barre. Estamos comprometidos a brindarte el mejor servicio de seguros y apoyo en todo momento. Si tienes alguna pregunta sobre tu seguro, no dudes en contactarnos. - Eric 😊"
Kristi Zola
December 4, 2025
5
out of
5
rating by Kristi Zola
"Eric is great! He took the time to review all of our coverages with us and help us understand what we may be lacking. I’ve had my insurance through State Farm for nearly 30 years and have not once thought about switching. You get what you pay for and they have always taken care of me whenever I needed to use my insurance."
We responded:
"Thank you so much for your kind words and loyalty over the past 30 years! It’s truly a privilege to help you review your insurance coverages and make sure you’re well protected. I’m glad to hear you’ve always felt taken care of—that’s exactly what we strive for. Please don’t hesitate to reach out anytime you have questions or need assistance with any of your insurance needs. Looking forward to continuing to serve you! - Eric😊"
FarFigNugans
December 1, 2025
5
out of
5
rating by FarFigNugans
"They made time for me on a Sunday night and got me reasonably priced insurance in one phone call. Would definitely recommend. Nice to hear a patient person over the phone, rather than everything just thru texts and emails and robot phone operators (Geico...). Thank you so much for helping me out 🙏"
We responded:
"Thank you so much for your kind words and for trusting us with your insurance needs. We're glad we could provide you with personalized service and affordable insurance options, even on a Sunday night. Your recommendation means a lot to us! If you ever need anything else, we're here to help. - Eric 😊"
Pedro W Mauna
November 27, 2025
5
out of
5
rating by Pedro W Mauna
"Agent Mr.Armando very helpful to answer your questions about your problem with PA Dep of Transportations he put all together to make sure that questions they have will be answer correctly I'm a happy coustmer that I will recommend to any one that is looking for insurance first give then a call you will not waiting time good looking and thank you to Eric Ribera agents ."
We responded:
"Thank you for your 5-star review! We are glad that Amado could assist you with your insurance questions and help resolve the issues with the PA Department of Transportation. As a State Farm agency, we are committed to helping with all your insurance needs. Please don’t hesitate to contact us anytime! - Eric :)"
Elianny Nuňez Rodríguez
November 20, 2025
5
out of
5
rating by Elianny Nuňez Rodríguez
"Tienen una muy buena atención al cliente, súper serviciales y atención personalizada, los recomiendo 100%"
We responded:
"¡Muchas gracias por tu excelente reseña y por recomendarnos al 100%! En nuestra agencia de State Farm nos esforzamos por brindar un servicio personalizado y la mejor atención al cliente en Seguros. Estamos aquí para ayudarte con todas tus necesidades de Seguros y esperamos seguir apoyándote en el futuro. ¡Gracias por confiar en nosotros! 😊- Eric"
Brenda Zingone
November 19, 2025
5
out of
5
rating by Brenda Zingone
"Very good"
We responded:
"Thank you so much for your 5-star review! At our State Farm agency, we are committed to providing the best insurance solutions and personalized support. We appreciate your trust and look forward to assisting you with all your insurance needs! 😊- Eric"
Maru Par
November 12, 2025
5
out of
5
rating by Maru Par
"Very good service!!"
We responded:
"Thank you for the 5-star review and your kind words about our service! 😊 We're glad to provide you with excellent insurance service and look forward to assisting you with all your insurance needs in the future. - Eric :)"
Giovanni Forte
November 12, 2025
5
out of
5
rating by Giovanni Forte
"Great customer service! All of my questions and concerns are answered regularly. Highly recommend Eric for all of your insurance needs!"
We responded:
"Thank you for the fantastic 5-star review! We're thrilled to hear that Eric provided you with great customer service and helped with all your insurance questions and concerns. We appreciate your recommendation and look forward to continuing to meet your insurance needs! - Eric 😊"
gilson machacon
November 7, 2025
5
out of
5
rating by gilson machacon
"Muy buena atención al cliente te solucionan de una vez me gustó mucho muchas gracias amado por tu asesoría valió la pena"
We responded:
"¡Gracias por tus palabras! Nos alegra saber que la atención para tu seguro fue rápida y que pudimos ayudarte de una vez. Para eso estamos, para darte un servicio de seguro que realmente te sirva y te deje contento. ¡Cuenta con nosotros siempre que necesites! - Eric :)"
Susan Capri
November 7, 2025
5
out of
5
rating by Susan Capri
"Awesome Agency. Great customer service. Its so nice to be able to speak with a live person. Eric Rivera surpassed every expectation. He is very knowledgeable and extremely thorough. I highly recommend State Farm."
We responded:
"Thank you so much for your kind words and 5-star review! At our State Farm agency, we strive to provide exceptional customer service and personalized attention to every insurance need. I'm glad to hear that I was able to exceed your expectations and make your experience seamless. We look forward to continuing to support you with all your insurance needs! Many thanks. - Eric :)"
PABLO FRANCO
November 5, 2025
5
out of
5
rating by PABLO FRANCO
"Excelenre trato y resolucion de problemas en tiempo recod, pero sobre todo, el trato humano y de respeto resibido por todo sus empleados."
We responded:
"Muchas gracias por su amable reseña. Nos alegra saber que nuestro equipo le brindó un trato humano y respetuoso, y que pudimos resolver sus problemas de seguro rápidamente. En State Farm, nos comprometemos a ofrecer un servicio de calidad y atención personalizada en todo momento. ¡Estamos para servirle! - Eric :)"
Mary J
November 4, 2025
5
out of
5
rating by Mary J
"All of my insurance needs are met through this office. I’m very pleased with my coverage. The customer service is exceptional, the rates are competitive. All interactions have been positive."
We responded:
"Thank you so much for your 5-star review! We’re delighted that your insurance needs are fully met and that you’re happy with your coverage. Providing excellent customer service and reliable insurance solutions is very important to us. If you ever have questions or need assistance, we’re here to help! 😊 - Eric :)"
Brindicy Llano
November 4, 2025
5
out of
5
rating by Brindicy Llano
"Estoy mul satisfecho con el servicio que me dieron gracias a amados por su servicio gracias"
We responded:
"¡Muchas gracias por su review de 5 estrellas! Nos alegra saber que está satisfecho con el servicio que le brindamos. En nuestra oficina nos esforzamos por ofrecer la mejor atención en todo lo relacionado con su seguro. Si alguna vez necesita ayuda, no dudes en contactarnos. ¡Gracias por confiar en nosotros! - Eric :)"
Elizabeth Cussatt
November 2, 2025
5
out of
5
rating by Elizabeth Cussatt
"eric was very helpful and very informative. i’d definitely recommend him and this agency to anyone who asks"
We responded:
"Thank you so much for your 5-star review! ⭐ We're thrilled to hear that we were helpful and informative throughout your insurance experience. Providing great insurance options at a great price is our priority, and we appreciate your recommendation to others. If you ever need assistance with your insurance needs, we're here to help! 😊📋"
Lisa Kozden
October 30, 2025
5
out of
5
rating by Lisa Kozden
"Excellent customer service by everyone at this office!! They went out of their way to help me. I recommend this organization 💯!"
We responded:
"Thank you for your 5-star review! 🌟 We’re glad to hear that everyone at our office provided excellent customer service and went out of their way to help you. We appreciate your recommendation and are always here to assist with your insurance needs. If you have any questions about insurance, don’t hesitate to reach out! 😊 - Eric :)"
james biscotto
October 29, 2025
5
out of
5
rating by james biscotto
"The associate the excellent job explaining herself"
We responded:
"Thank you so much for your 5-star review! We're delighted to hear that our associate did an excellent job explaining everything clearly. At State Farm, we strive to make insurance easy to understand and provide the best service possible. If you ever have any questions about your insurance needs, please don’t hesitate to reach out! - Eric :)"
Denise Martinez
October 29, 2025
5
out of
5
rating by Denise Martinez
"Highly recommend there amazing staff kind will help with the issues that your having 👍👍👍"
We responded:
"Thank you for the 5-star review! We're so glad our Team could assist you with your insurance needs. We’re dedicated to providing excellent service and support. If you ever need anything, just reach out—we’ve got your insurance needs covered! 😊 - Eric :)"
STALIN REYES
October 29, 2025
5
out of
5
rating by STALIN REYES
"Excelente trato y servicio a los clientes"
We responded:
"Gracias por el buen comentario y la confianza. Nos alegra mucho que recibieras un trato y servicio de primera con todo lo relacionado a tu seguro. En State Farm, estamos aquí pa’ ayudarte con todos seguros que tengas. Si necesitas algo, no dudes en llamarnos. - Eric :)"
Don Wilce
October 28, 2025
5
out of
5
rating by Don Wilce
"Staff were very courteous and helpful."
We responded:
"Thank you for the 5-star review! We're glad our staff could provide courteous and helpful service. At State Farm, we’re committed to assisting you with all your insurance needs. If you ever have questions about your insurance, feel free to reach out—we’re here to help! - Eric :)"
giancarlo goycochea
October 27, 2025
5
out of
5
rating by giancarlo goycochea
"Excelente atención de amado me explico todo detallado gracias y quede satisfecho por atencion"
We responded:
"¡Muchas gracias por tus amables palabras! Me da mucho gusto saber que la atención y la explicación sobre tu seguro fueron claras y que quedaste satisfecho. En State Farm, nos comprometemos a ofrecer el mejor servicio de seguros para proteger lo que más te importa. Siempre estamos aquí para ayudarte con cualquier duda o necesidad relacionada con tu seguros. - Eric :)"
Rosaury Estefany Brito Marte
October 24, 2025
5
out of
5
rating by Rosaury Estefany Brito Marte
"Muy complacida por las atenciones de Guadalupe y Amado entendí todo lo que me explicaron sobre mi seguro y contestaron mis dudas"
We responded:
"Muchas gracias por su review. Nos alegra mucho saber que Guadalupe y Amado te brindaron una atención excelente y que todo lo relacionado con tu seguro quedó claro. En State Farm, estamos aquí para ayudarte con cualquier duda o necesidad que tengas sobre su seguros. - Eric :)"
Rosina Spinosi
October 22, 2025
5
out of
5
rating by Rosina Spinosi
"Eric was very helpful, taking his time and explaining everything about my insurance policies. Thank you very much"
We responded:
"Thank you for your feedback! We’re grateful for the opportunity to assist you with your insurance needs. If you have any questions or require further assistance with your insurance, please don’t hesitate to contact us! - Eric :)"